FAQs
Frequently Asked Questions (FAQ)
1. What material are your hoodies made from?
Our STAYBREEZY Heavyweight Hooded Pullover Hoodies are crafted from premium 480gsm fabric, designed for durability, warmth, and long-lasting comfort. This heavyweight material provides a luxury feel and maintains its structure wear after wear.
2. How do your hoodies fit?
Our hoodies feature a true-to-size streetwear fit with a structured, high-quality feel. If you prefer an oversized look, we recommend sizing up by one size.
3. How should I wash my hoodie?
To keep your STAYBREEZY hoodie in the best condition, we recommend:
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Machine wash cold
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Wash inside out
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Do not bleach
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Tumble dry low or air dry
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Avoid high heat to preserve fabric quality and print longevity
4. How long does shipping take?
Processing Time: 1–3 business days
Shipping Time (UPS): 3–7 business days within the U.S.
You will receive a tracking number once your order ships.
5. Do you offer returns or exchanges?
Yes — if your product arrives damaged, defective, or incorrect, please contact us within 7 days of delivery for assistance.
All returns must be unworn, unwashed, and in original condition.
6. Can I change my order after I place it?
If you made a mistake with your address or sizing, contact us immediately at:
We cannot guarantee changes once an order begins processing, so contact us as soon as possible.
7. How can I contact customer support?
You can reach our support team at:
Email: nandorondo@staybreezyshop.com
Response Time: 24–48 business hours
8. Do your hoodies shrink?
Because our hoodies are made from high-quality heavyweight fabric, shrinkage is minimal when washed properly. Always wash in cold water and avoid high-heat drying.
9. Are your hoodies unisex?
Yes. All STAYBREEZY hoodies are designed to be unisex and suitable for all genders.